This information note explains the manner in which Reflex Springs B.V. collects, uses, maintains and discloses information collected from users of the www.reflexsprings.com web shop. This privacy policy applies to the web shop and all products and services offered by Reflex Springs B.V.
GENERAL DATA PROTECTION REGULATION
We are a Data Controller of your information.
Reflex Springs B.V. legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:
Reflex Springs B.V. needs to perform a contract with you.
You have given Reflex Springs B.V. permission to do so.
Processing your personal information is in the legitimate interests of Reflex Springs B.V.
Reflex Springs B.V. needs to comply with the law.
Reflex Springs B.V. will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
If you are a resident of the European Economic Area, you have certain data protection rights.
In certain circumstances, you have the following data protection rights:
The right to access, update or to delete the information we have on you.
The right of rectification.
The right to object.
The right of restriction.
The right to data portability.
The right to withdraw consent.
PERSONAL IDENTIFICATION INFORMATION
We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our web shop, register, place an order, and in connection with other activities, services, features or resources we make available on our web shop. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information, business details.
Users may, however, visit our web shop anonymously.
We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain web shop related activities.
NON-PERSONAL IDENTIFICATION INFORMATION
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
WEB BROWSER COOKIES
Our web shop may use "cookies" to enhance user experience. The web browser of the user places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. The user may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the web shop may not function properly.
HOW WE USE COLLECTED INFORMATION
Reflex Springs B.V. collects and uses users personal information for the following purposes:
To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our web shop.
To improve our web shop: We continually strive to improve our web shop offerings based on the information and feedback we receive from you.
To process transactions: We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To administer a content, promotion, survey or other: Web shop feature to send users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails
The email address users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and or other requests or questions. If the user decides to register for our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the user may contact us via our web shop.
HOW WE PROTECT YOUR INFORMATION
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our web shop.
Sensitive and private data exchange between our web shop and her users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
SHARING YOUR PERSONAL INFORMATION
We do not sell, trade, or rent users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the web shop or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
THIRD PARTY WEBSITES
Users may find advertising or other content on our web shop that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our web shop. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our web shop , is subject to that website's own terms and policies.
CHANGES TO THIS PRIVACY POLICY
Reflex Springs B.V. has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
YOUR ACCEPTANCE OF THESE TERMS
By using this web shop, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our web shop. Your continued use of the web shop following the posting of changes to this policy will be deemed your acceptance of those changes.
CONTACTING US
If you have any questions about this Privacy Policy, the practices of this web shop, or your dealings with this web shop, please contact us at:
Reflex Springs B.V.
Beekerheide 52
5741HC Beek en Donk
The Netherlands
+31 6 5353 8650
info@reflexsprings.com
Latest update: 14-06-2023